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Community Manager

Online community building, moderation, advocacy programs.

PR & Communications 38 topics 4-8 months

Your Progress

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What is Community Management?Must Have

Types of CommunitiesMust Have

Community Strategy FrameworkMust Have

Community Business CaseMust Have

Choosing a PlatformMust Have

Community ArchitectureMust Have

Guidelines & Code of ConductMust Have

Member OnboardingMust Have

Content & ProgrammingMust Have

Engagement LoopsMust Have

User-Generated ContentNice to Have

Growth & AcquisitionNice to Have

Moderation Best PracticesMust Have

Conflict ResolutionMust Have

Building a Moderator TeamNice to Have

Community Health MetricsMust Have

Business Impact MetricsMust Have

Reporting & DashboardsNice to Have

Advocacy ProgramsNice to Have

Community-Led GrowthNice to Have

Scaling Community OperationsNice to Have